How can you guarantee the quality of our products? How do you provide after-sales services to us? How can I trust EMAC is our right supply partner?
The questions about process and management also come to EMAC quite often. Our TSIF system ensures us a high standard of delivery on every single order. Our TSIF system secures the delivery of goods from the beginning of the order to the completion of commissioning. We care for every customer all the time. Our 123R after-sales service system relieves all customers’ worries about after-sales services. No company can guarantee a 0-defective rate on its products. EMAC also can’t guarantee that, but we take full responsibility for possible defects and do our best to provide solutions for customers. In any bad cases, we also actively help customer to make up their losses as much as we can.
Questions About Management
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Do you Provide Online Training?
As the system solution provider, EMAC clearly under how important of the technical support is, which drives EMAC to developing our own engineering team for all ranges of products, as well as keep looking for business partners that have engineering abilities in all co...
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How can EMAC Ensure On-Time Delivery of Orders?
From the sales side, EMAC will give customers an appropriate delivery period considering possible epidemic and transportation risks in advance.From the production side, EMAC have a supervising team checks on-site production at business partners factories to make sure...
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Can You Provide Installation and Commission Services?
Working as our life time career, not as a business. EMAC never stop our steps of learning and abilities growing, with a well-trained engineering team, together with strong support from our partner’s engineering team, EMAC provides professional installation and commis...

