There are dozens of questions from customers about price, discount, authorization, shipping, insurance, packing, certificates etc. To make both customers and EMAC’s business simple, we collecting all questions in this category, customers can find out all related answers easily to improve working efficient.
For sure, EMAC welcome all customers to contact us if you didn’t find your questions in this list, this will help EMAC and our future customers, and your questions will be added into this category if it’s a common question.
Questions About Business
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What are EMAC’s Standard After-Sales Service?
Afer more than 12 years international trading with oversea customers, we have our own standard for the after sale service. It named 123 after sale service standard. The 123 after sale service stands for 1 working day to reply the customer, 2 working days for tasks re...
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What is the EMAC Order Procedure?
The orders is important for every company. But most of overseas customers are satisfied with our order procedure and service, the main reason is that we have our own order procedures which is done carefully by one term staff EMAC GROUP LTD has its own order procedure...
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What is the After-Sales Procedure of EMAC?
After more than 12 years international trading with overseas customers, we have lots of experience about the after-sale service. And we have formed our company own rules and after sale service system for the different products. While for the engine spare parts, we us...
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What Kind of Shipping Method can You Provide?
With over 12 years of experience, EMAC has a experienced logistics service team, which is in charge of all shipping arrangement, documentary, certificates and all other relevant issues.We can professionally handle all the process of sea shipping, railways transportat...
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How can I Become Your Overseas Agent?
With closely partnership with more than 20 leading manufacturers, together with our self-owned manufacturing base, EMAC highly welcome all business partners to join EMAC from all over the world.We are open to agency cooperation partners, which we able to provides 1-s...

